Prima Supply in Louisville, KY Open now

Reviews about Prima Supply

• ★ ★ ★ ★ ★

  June 27, 2019, by RockosRewards
  As a small business, like working in my living room small, I went to Prima on the recommendation of a friend when I needed to replace some of my equipment. My sales rep, Mike, was super helpful and patient as I made 4-5 stops by with questions before I made my decision. When he was out one of the other reps was always glad to help me. The final price was great, considering it included delivery and hauling away of my old equipment (another co wanted $695 just for that part). Mike was able to direct me to financing and lease options. But the best part was the delivery team. Last time I got equipment from another company they kind of threw it in the door leaving me to try to figure out how to get it in place. The Prima team went so far out of their way to make sure everything was perfect it was unbelievable. They couldn't access my shop with the truck and wheeled everything 1/2 block to get it in. When I tried to help with something the team leader told me today was my day to sit back and relax, they would take care of everything. They cleaned up every last scrap and put everything back where I wanted it (details like 3" to the left please). I can't say enough about how polite and professional these guys were. I would buy from Prima again based solely on that experience.
• ★ ☆ ☆ ☆ ☆

  March 13, 2019, by SAM ACHARYA
  This is worst company that I have seen in my whole business life, I ordered ice merchandiser from them on 07/17/17 after 15days one of the representative (Joshua) call me and tell me sorry for delay and gave me refund of $59 and you will get the merchandiser next week , Every week delivery guy come to my store and take the product back because he could not unload it , he went back two times already. Today's date is 08/15/17 it been a month no progress and still going on, Now I'm dealing with representative (Molina) still not fixed it. I will suggest don't even try this company. This $59 is not whole amount it cost me almost 4K it was only partial credit.