Diamond Ring Co in Louisville, KY

Reviews about Diamond Ring Co

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  May 17, 2019, by Lucero Vasquez
  My husband and I purched a trio-weeding band set Friday and we had to get it size, we didn’t have the rings in our hands till Monday. Onces we got the ring we noticed that we wasn’t satisfy with the design. We weren’t told but there’s a sign at the store and is in the receipt that says No REFUND BUT CAN EXCHANGE WITHIN 7days. We arrived to the store Wednesday at 1pm and we spoke to the owner and we asked if we could exchange and showed him our original receipt. He said we are not allowed to exchange the rings because they have been sized. We asked the owner if he can please show us where is that policy on the Receit or in the store. And he said there’s no need to be one, that he makes his own rules and we are not allowed to exchange our rings. My husband got very upset because he didn’t try to work with us at all, and everyone didn’t do anything and he didn’t want to provide any information of the store to be able to fix this situation. Please stay cautious when going to this store. We just wanted an exchange.