Buddy's Home Furnishings in Louisville, KY Closed now

Reviews about Buddy's Home Furnishings

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  March 23, 2020, by Crista Newman
  Do not go here!!!! They are very unprofessional and they will lie to you to get you to buy their stuff. We got a couch and loveseat that was a used set and was told it had been there for 6mo. I specifically asked about bedbugs and Josh the sales manager assured me that it didn't. I was very sceptical. My boyfriend and I started filing out the application. I just had a bad feeling but my boyfriend wanted it and I asked if I could scratch my name off of it since he was going to pay for it. So I did and walked out of the store. My boyfriend paid for his first two weeks and didn't receive a receipt. They delivered the furniture 3days later and when I got home from work the contract had my name on it. So I called Josh and was upset about it. He proceeded to say "you don't have to act crazy" I will make a new one. I hung up on him. Well, 4hours after receiving the furniture. My boyfriend was sitting on the loveseat and came to me in the other room with some type of bug crawling on him and asked me what it was. I told him I had never seen that before and asked him to check the couch for bugs. Low and behold there were lil bugs everywhere. We have pictures and video. We called them and of course they were closed. I contacted my apt manager which informed to get it out of the apt because the evict people for bedbugs. We sat the couch and loveseat outside of our apt. We vacuumed, cleaned and showered til midnight. We are going up there in the morning and demanding they come get their stuff and want a full refund of our money and VOID that contract. They will have to pay for our apt to be sprayed as well if not we are hiring a lawyer! This place is a joke and Josh was very unprofessional to be a manager. What happened to the customer is always right?? I will be calling corporate also!!!